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Implementation Specialist
About the role
Customer Organization at MoxiWorks builds AI‑powered real‑estate marketing tools. The Implementation Specialist translates implementation requirements into accurate product configuration, coordinates internal setup tasks, and ensures launch readiness across multiple projects. Pune, India, on-site role supporting global engineering and product teams.
What you’ll do
- Execute product implementation tasks per project requirements
- Configure accounts, branding, permissions, templates, and settings
- Support integration setup, user onboarding, and data imports
- Partner with internal teams to complete launch tasks on time
- Track implementation progress, dependencies, and blockers
- Validate work against documented requirements and standards
- Maintain accurate implementation records and documentation
- Assist with internal testing, QA readiness, and launch coordination
What you’ll bring
- 2+ years SaaS implementation or operations experience
- Experience configuring software platforms from requirements
Nice to have
- Familiarity with CRM, marketing, or real‑estate tech platforms
- Experience with integrations, data imports, and account setup
Skills
Benefits
- Medical insurance for employees and family
- Accident coverage
- Employee assistance program
- Catered lunch
- Office snacks and refreshments