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Hiring companyINFOSYS LTD.

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Application Support Analyst

Bangalore, India Full-time On-site

About the role

Cloud and Infrastructure Services team at Infosys delivers reliable technology solutions. The Application Support Analyst ensures client satisfaction by handling quality assurance, issue resolution, and service delivery across middleware, GCP DevOps, and database platforms. Works onsite in Bangalore, collaborating with clients to design, validate, and support applications.

What you’ll do

  • Interface with clients for issue resolution and quality assurance
  • Review designs and validate architecture for service offerings
  • Participate in project estimation and solution delivery inputs
  • Conduct technical risk planning, code reviews, and unit testing

What you’ll bring

  • 4-6 years experience
  • Middleware application support
  • ITIL certification or experience
  • GCP DevOps knowledge
  • MS SQL Server administration
  • Linux/Unix system administration

Skills

Middleware supportITIL processesGCP DevOpsSQL ServerLinux adminUnix adminTroubleshootingApplication support

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