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Software Technical Support Engineer
About the role
Applied Materials' support team ensures reliable operation of virtual machine clusters and software tools for semiconductor manufacturing. The Software Technical Support Engineer maintains VM infrastructure, troubleshoots system software, creates installation guides, and trains field engineers. Bangalore, India, on-site role with 10% travel, relocation assistance offered.
What you’ll do
- Support and maintain VM clusters
- Troubleshoot system software issues
- Develop and release VM updates
- Create and verify installation instructions
- Train field teams on software procedures
- Collaborate with development on releases
- Assist in analysis of OS performance
- Mentor junior engineers
What you’ll bring
- 2-4 years experience
- Bachelor or Master in Computer/Electronic/Automation Engineering
- Knowledge of VMware and Windows OS
- Software testing experience
- Networking fundamentals
- Customer support skills
- English fluency
Skills
Education
Bachelor or Master Degree in Computer/Electronic/Automation Engineering