Active listing
Lead Trade Services Processor, Trade Lifecycle
About the role
Trade Services Operations at Wells Fargo focuses on delivering a broad range of trade service products and ensuring compliance. The Lead Trade Services Processor guides a team in issuing, advising, and amending letters of credit, handling documentary and direct collections, and training staff on new procedures. Hyderabad, India, hybrid onsite model with on-site presence required, relocation assistance available.
What you’ll do
- Ensure customer satisfaction through trade service support
- Perform issuing, advising, and amending letters of credit
- Process documentary and direct collections per standards
- Guide team on complex tasks and provide training
- Prioritize work and lead day-to-day team activities
- Identify product sales opportunities and recommend policy changes
- Collaborate with peers and managers to resolve issues
- Interact with internal customers
What you’ll bring
9+ years Trade Services support experience
Nice to have
2+ years exposure to BSA/AML, sanctions, and anti-boycott policies