About the role

Technology Support II – Market Data Distributed Support at JPMorgan Chase Bank focuses on ensuring high availability and performance of market data systems. The role involves monitoring feeds, troubleshooting issues, collaborating with internal teams and vendors, maintaining configurations, onboarding new data sources, and providing user training. Candidates should have at least two years of experience in market data support, strong knowledge of financial instruments, proficiency with Bloomberg or Reuters platforms, and familiarity with FIX and API protocols. Analytical problem‑solving, communication, and teamwork are essential. Preferred skills include scripting (Python, SQL), cloud services, regulatory compliance, and experience with RMDS/TREP, DACS, Bloomberg BPIPE, Solace, and Linux administration. This position offers the opportunity to work in a fast‑paced environment, contribute to system upgrades, and stay current with market data technology trends.

What you’ll do

Monitor and support market data systems for high availability
Troubleshoot and resolve issues with feeds, applications, infrastructure
Collaborate with internal teams and vendors on data discrepancies
Maintain and update configurations, entitlements, permissions
Onboard new data sources and integrate into platforms
Provide technical support and training to end‑users
Conduct audits to ensure data accuracy and compliance
Develop and maintain documentation for processes and support
Stay updated on industry trends and technology advancements
Participate in projects for system upgrades and enhancements

What you’ll bring

2+ years in market data support within financial services
Deep understanding of financial instruments and market data products
Proficiency with Bloomberg, Reuters, or similar platforms
Experience with FIX, API, and data feed protocols
Strong analytical and problem‑solving skills
Excellent communication and teamwork abilities
Detail‑oriented focus on data accuracy and quality

Nice to have

Scripting/automation with Python or SQL
Cloud‑based data services (AWS, etc.)
Knowledge of regulatory requirements for market data
Experience with RMDS/TREP, DACS entitlements, Bloomberg BPIPE, Solace
UNIX/Shell, Python, Java programming
Monitoring tools like ITRS Geneos
Network technologies (TCP/UDP, MCAST, routing)
Linux (RedHat) system administration
SDLC and cloud computing (AWS)
Market data APIs

Skills

Market Data SupportBloombergReutersFIXAPIPythonSQLLinuxMonitoring ToolsNetworkSystem Administration

Education

Bachelor's Degree in Computer Science Engineering