Verified 4 days ago
Technology Support Engineer
About the role
Accenture Technology Services team ensures operational stability of business systems by resolving incidents, managing change requests, and updating knowledge bases. The Technology Support Engineer troubleshoots Windows Server environments, collaborates with vendors and service management, and mentors junior staff. Pune, India, on-site.
What you’ll do
- Resolve incidents across business system components
- Implement Requests for Change and update documentation
- Collaborate with vendors and service management teams
- Monitor system performance and identify issues
- Support junior team members
What you’ll bring
- 2 years experience
- Microsoft Windows Server Administration
Nice to have
- Proficiency in Windows Server Administration
- Experience with server installation, configuration, and maintenance
- Knowledge of system security and disaster recovery
- Familiarity with scripting and automation tools
Skills
Education
Bachelor's