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Hiring companyAccenture
Verified 2 days ago
Technology Support Engineer
Pune,India Full-time On-site
About the role
Data Center Cloud Operations team at Accenture manages cloud infrastructure and backup solutions. The Technology Support Engineer resolves incidents, implements change requests, and maintains Commvault and EMC storage systems. Bengaluru office, on-site, with 24x7 shift rotations.
What you’ll do
- Resolve incidents across business systems
- Create and implement RFCs
- Update knowledge base articles
- Collaborate with vendors and service teams
- Maintain archive and backup infrastructure
- Perform media management activities
- Monitor tape drives and libraries
- Prioritize tasks in high-pressure environment
What you’ll bring
- Commvault Backup Administration
- EMC SAN Administration
- Backup and recovery operations
- Troubleshooting backup issues
- Storage systems knowledge
- Problem solving
- Effective communication
- 24x7 shift rotations
Education
Bachelor's