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Hiring companyAccenture
Verified yesterday
Technology Support Engineer
Bengaluru Full-time On-site
About the role
Accenture seeks a Technology Support Engineer in Bengaluru to resolve incidents and maintain operational stability across business systems. The role involves managing change requests, updating documentation, and collaborating with vendors to ensure minimal disruption. This full-time position requires on-site work at the Bengaluru office.
What you’ll do
- Resolve incidents and problems across multiple business system components
- Create and implement Requests for Change (RFC)
- Update knowledge base articles to support effective troubleshooting
- Collaborate with vendors and service management teams for issue resolution
- Monitor system performance and proactively identify potential issues
- Support junior team members by sharing knowledge and guidance
What you’ll bring
- Minimum 3 years of experience in Cloud Infrastructure
- 15 years full time education
Skills
Cloud InfrastructureIncident ManagementProblem ResolutionChange ManagementTechnical DocumentationVendor CoordinationService ManagementCloud Service Models
Education
15 years full time education