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ServiceNow Business Analyst
About the role
Barclays Capital Securities’ ServiceNow Business Analyst supports the organization by identifying business problems and crafting solutions that align with strategic objectives. The role analyzes client requirements, develops business cases, and collaborates with stakeholders to ensure solutions meet needs and are delivered on time. Based in Pune, Gera Commerzone SEZ, the analyst works onsite with cross‑functional teams to drive operational and process design improvements.
What you’ll do
- Identify and analyze business problems
- Develop business requirements
- Collaborate with stakeholders
- Create business cases
- Conduct feasibility studies
- Support project reporting
- Design operational and process solutions
- Assist change management activities
What you’ll bring
- Business analysis experience
- ServiceNow platform knowledge
- Stakeholder collaboration
- Process design
- Feasibility studies
- Change management
- Reporting
- Risk mitigation
Benefits
- Competitive salary
- Health benefits
- Professional development opportunities
- Employee assistance program
- Performance bonuses