Verified today
Senior Oracle HCM Payroll Functional
About the role
EY GDS Delivery Excellence team drives automation and best‑in‑class delivery platforms for global clients. As a Senior Oracle HCM Payroll Functional Consultant you will provide Level 2/3 support for Workday Core HR and Recruiting, troubleshoot production issues, and advise stakeholders across the employee lifecycle. Hyderabad office, on‑site work model, with opportunities for global collaboration and career growth.
What you’ll do
- Provide Level 2/3 support for Workday Core HR and Recruiting processes
- Investigate and resolve production issues related to worker data, job changes, and recruiting
- Analyze root causes and recommend corrective actions
- Support incident, service request, and problem management per SLA/KPI
- Assist with release impact analysis and minor enhancements
- Document findings and communicate with stakeholders
- Collaborate with global teams on delivery excellence initiatives
- Contribute to process optimization and automation efforts
What you’ll bring
- 5+ years Workday HCM experience
- Hands‑on Core HR and Recruiting expertise
- Workday certification in Core HCM and/or Recruiting
- Production support/AMS experience
- Experience with ServiceNow or Jira ticketing
- Knowledge of Workday security and role‑based permissions
- Proficiency in Workday reporting and calculated fields
- Strong analytical and stakeholder communication skills