AB
Hiring companyAXIS BANK LTD.
Verified today
Unit Manager, Customer Value Management
Bangalore,Karnataka,India Full-time On-site
About the role
Axis Virtual Centre at Axis Bank drives digital engagement with customers, delivering seamless banking experiences and cross‑sell opportunities. The Unit Manager leads a 150‑person outbound team of Virtual Relationship Managers, crafting sales strategies, coaching team leads, and analyzing performance to hit targets. Bangalore, on‑site, full‑time role overseeing multi‑channel retail banking initiatives.
What you’ll do
- Supervise 150+ tele‑callers selling banking products
- Manage Virtual Relationship Managers for credit card acquisition
- Develop and implement sales strategies to meet business objectives
- Analyze business metrics to identify gaps and corrective actions
- Ensure delivery of sales targets for the line of business
- Improve processes to boost productivity and performance
- Coach and motivate teams across locations
What you’ll bring
- Post Graduate degree
- 6+ years retail banking experience
- Leadership of large sales teams
- Knowledge of digital banking channels
- Strong analytical skills
Skills
Retail BankingDigital BankingTeam LeadershipAnalyticsSales StrategyProcess Improvement
Education
Post Graduate