Lead Technology Business Services Consultant

About the role

Wells Fargo is seeking a Lead Technology Business Services Consultant in Bengaluru, India, to lead or support delivery of technology products and services for high-profile business unit clients and contribute to large-scale Technology Business Services solutions planning. Day-to-day work includes leading cost and consumption analysis for infrastructure and workplace technology services, owning recurring cost transparency reporting, analyzing consumption versus forecast variances, supporting demand planning, maintaining service taxonomies and cost pools, partnering with Finance and Technology on allocation logic, and preparing analysis and visuals for governance forums and leadership discussions. The role is an individual contributor position with no direct reports, involving regular collaboration with Technology, Finance, and CIO partners and handling sensitive financial and technology cost information.

What you’ll do

• Lead or participate in managing and supporting the delivery of technology products and services for high-profile business unit clients and contribute to large-scale solutions planning related to Techn
• Ensure service quality and cost effectiveness of solutions
• Review customer information with the technology team and implement technical initiatives for highly complex projects impacting multiple lines of business or across the enterprise
• Understand and ensure compliance and risk management requirements for the supported area and work with other stakeholders to implement key risk initiatives
• Make decisions in complex and multifaceted situations requiring solid understanding of managing multiple medium technology development efforts that influence and lead broader work team and drive new i
• Collaborate and consult with the technology team and more experienced management within Technology Business Services functional area to resolve Information Technology issues and provide customers with
• Provide guidance on leveraging new technology
• Translate complex financial and technical concepts into understandable insights for Technology and Finance partners

What you’ll bring

• 5+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through work experience, training, military experience, or education
• Lead cost and consumption analysis for assigned infrastructure and workplace technology services, including unit cost trends, total cost of ownership (TCO), and variance drivers
• Own delivery of recurring cost transparency reporting and analysis supporting monthly and quarterly operating reviews
• Analyze and explain consumption versus forecast variances, identifying drivers, risks, and improvement opportunities
• Support demand planning and forecasting activities by validating assumptions and analyzing historical and projected usage trends
• Contribute to the definition and maintenance of infrastructure product and service taxonomies, cost pools, and unit cost inputs
• Partner with Finance and Technology stakeholders to review allocation outputs and unit cost logic, ensuring alignment with consumption drivers
• Prepare clear, well-structured materials (analysis, summaries, visuals) for governance forums and leadership discussions

Nice to have

• TBM Certification is preferred
• Experience in technology finance, FinOps, cost transparency, analytics, or related disciplines
• Strong analytical skills with demonstrated ability to interpret data and explain cost drivers and variances
• Experience leading defined bodies of analytical work or reporting deliverables end to end
• Proven ability to collaborate across Technology and Finance in a matrixed environment
• Experience with Apptio, TBM, Bill of IT, or similar financial management tools
• Proficiency with data analysis, reporting, and presentation tools
• Knowledge of infrastructure or workplace technology services and cost structures

Skills