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Hiring companyAccenture
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Customer Contact Comms Associate
Gurugram, IN, India Full-time
About the role
Customer Support vertical at Accenture focuses on delivering seamless omnichannel experiences for clients. The Associate resolves customer queries, handles escalations and complaints, and ensures fault closure within SLA targets. Based in Gurugram, India, this role operates on-site with a rotational shift schedule.
What you’ll do
- Solve routine customer problems using guidelines
- Interact with team members and supervisor
- Follow detailed instructions for daily tasks and new assignments
- Impact own work through individual contributions
What you’ll bring
- Any Graduation
- 1-3 years of experience
- Proficient English communication
Nice to have
Written and verbal communication skills