Account Manager

About the role

The Account Manager at Hustler Marketing, an e-commerce marketing agency, manages assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns to drive conversions and sales. Day-to-day work includes overseeing client-agency relationships, developing email and SMS strategies, leading copywriters and designers, analyzing performance data, and reporting on KPIs. This is a full-time remote role based in India with a schedule of Mondays to Fridays between 3-6 PM BCN time.

What you’ll do

• Manage, oversee, and ensure marketing campaigns for assigned clients are executed and performing well
• Build and maintain strong client relationships to ensure productivity, open communication, and trust
• Plan, develop, and execute marketing strategies including email campaigns, SMS campaigns, pop-ups, and flows
• Lead teams of Copywriters, Designers, and Account Managers' Associates to ensure smooth campaign execution
• Collect and analyze data on consumer demographics and trends to drive better results and set weekly goals
• Regularly report on email marketing performance including revenue, best-performing campaigns, and A/B testing results
• Work with the Service Department to maintain high work standards and meet client KPIs
• Keep a tight grip on client churn and implement strategies to prevent clients from leaving

What you’ll bring

• At least 12 months of experience working in a digital marketing role
• At least 6 months of working experience in an email marketing field
• Ability to manage about 40 unique marketing campaigns per month
• Proficiency in email marketing platforms such as Klaviyo
• Experience with account management and agency environments
• Strong client communication and relationship-building skills
• Ability to analyze data and report on campaign performance
• Comfortable working remotely with tools like Slack, Asana, and Hubstaff

Skills

Benefits

• Fixed-rate monthly salary paid in USD
• Receive contractor status after signing non-disclosure agreement
• Regular performance reviews every 9-12 months