Account Manager

About the role

Jio Platforms Limited is hiring an Account Manager for its Sales and Distribution department in Pune. The role focuses on acquiring and expanding enterprise accounts by understanding customer needs, proposing solutions, and collaborating with the Solutioning team to ensure timely delivery. Day-to-day work includes meeting account targets, managing the end-to-end sales cycle, resolving customer complaints, and nurturing long-term relationships. Candidates must have 7–12 years of experience with at least 5 years in corporate sales or account management.

What you’ll do

• Acquire customers and achieve targets for allocated accounts, including acquiring enterprise customers by understanding key needs and requirements
• Generate new sales that build long-lasting customer relationships
• Expand existing customer relationships by continuously proposing solutions that meet their objectives
• Collaborate with the Solutioning team to provide products and services and ensure timely delivery
• Maintain hygiene and control the escalation matrix for customer complaint resolution
• Follow internal processes to ensure the end-to-end sales cycle and meet account metrics
• Create customer profiles as per template for each assigned account
• Build and nurture account-focused relationships with prior account management experience

What you’ll bring

• Any graduation required; MBA preferred
• 7–12 years of total experience
• At least 5 years in corporate sales or account management in any industry
• Strong negotiation skills for competitive market environments
• Analytical ability to analyze data and situations for insights
• Effective communication skills to convey thoughts clearly
• Ability to deal with ambiguity and complete tasks on strict deadlines with little direction
• Leadership skills with an ownership mindset

Nice to have

Cloud and SaaS selling experience is preferable

Skills

Education

Any Graduation (MBA preferred)