Senior Sales Business Development

About the role

Hapag-Lloyd is hiring a Senior Sales Business Development professional for its Area India team based in Chennai, India. The role focuses on achieving annual SBD targets, developing a portfolio of small to medium-size customers, and promoting Hapag-Lloyd's digital products while coordinating with SXC/SCN. Day-to-day work includes preparing and conducting customer calls, evaluating customer potential, preparing rate quotations, conducting quarterly business reviews, and providing market intelligence and data analytics. This is a full-time, on-site position.

What you’ll do

• Prepare, conduct, report, and follow up on customer calls
• Evaluate customer potential (forecast/budget) and conduct MR Sales Planning where appropriate
• Conduct customer performance reviews (QBR – Quarterly Business Review) and selectively engage with TM when relevant
• Prepare rate quotations and filter rate requests to ensure cargo identified and quoted aligns with company strategy and optimizes vessel utilization on volume and profitability
• Give feedback on the market including rates, competition activities, and market conditions to all relevant stakeholders
• Follow up on customer business, quotations, free time, and pricing approval requests
• Ensure timely completion of administrative tasks such as RA filing, FMC filing, and handover to CS
• Act as a subject matter expert on geography for market intelligence and review, identify, and process data for data analytics

What you’ll bring

• University degree
• Very good command of written and spoken English
• Local language proficiency
• Working knowledge of MS Office
• Ability to work well with others and follow guidelines
• Positive attitude
• Receptive to new ideas and motivated for personal development

Skills

Education

University degree