About the role

Farnell, an Avnet company, is a global distributor of technology products seeking a Customer Support Representative in Bangalore, India. This full-time role handles customer inquiries, resolves issues, and supports sales teams with order tracking and invoicing. The position operates on-site with minimal supervision.

What you’ll do

Respond to customer inquiries and resolve issues
Expedites critical orders and researches orders
Provide quote preparation, order tracking, and invoicing support
Resolve customer claims, complaints, and discrepancies
Identify opportunities to improve processes and procedures
Maintain electronic and hard copy records

What you’ll bring

High School Diploma or equivalent
Minimum two years of related experience

Skills

computer skillsemail proficiencyphone communicationproblem solvingmulti-taskingfast paced environment

Education

High School Diploma or equivalent