Verified 2 days ago
Channel Team Lead, AMZL
About the role
Amazon Delivery Operations team drives last‑mile logistics excellence across India. The Channel Team Lead manages Delivery Service Partner performance, optimizes costs, and leads continuous improvement initiatives while collaborating with operations, finance, and safety stakeholders. Faridabad, HR, IND, on‑site, relocation assistance not mentioned.
What you’ll do
- Own end‑to‑end performance of assigned DSP partners
- Drive key last‑mile metrics and cost optimization
- Partner with DSP owners and station teams to improve execution
- Lead business reviews and implement corrective actions
- Analyze operational data and drive root‑cause improvements
- Ensure compliance with safety, quality, and operational standards
- Collaborate with cross‑functional teams to achieve business goals
What you’ll bring
- 1+ years customer‑facing logistics or warehousing experience
- Bachelor's degree
- Fluent English communication
- Proficient with Microsoft Office and Excel
Nice to have
Experience in customer‑facing environment, warehousing, logistics or manufacturing