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Principal Technical Consultant Lead, ServiceNow
About the role
ServiceNow Practice at AHEAD, the digital transformation platform builder, delivers enterprise Service Management solutions. The Principal Technical Consultant Lead drives technical vision, mentors a team of 10-15 engineers, leads pre‑sales scoping, and ensures high‑quality delivery across client engagements. Remote work model, supporting offices in Gurugram and Hyderabad, India, with flexible arrangements and relocation assistance available.
What you’ll do
- Manage team of engineers and architects
- Coach, mentor, and develop direct reports
- Lead pre‑sales and scoping activities
- Provide technical architectural guidance
- Drive solution development roadmap
What you’ll bring
- 10+ years ServiceNow implementation experience
- Mastery of at least one ServiceNow suite
- Experience managing and mentoring teams
Nice to have
- ITSM, CSM, ITBM expertise
- ServiceNow Discovery, Service Mapping, Event Management
Benefits
- Comprehensive health insurance
- Paid time off and holidays
- Flexible work arrangements
- Learning and development opportunities
- Retirement and statutory benefits