Operations Specialist

About the role

Udhyam Learning Foundation is on a mission to make Bharat entrepreneurial through programs like Udhyam Shiksha and Udhyam Vyapaar. The Operations Specialist in Uttarakhand will work closely with the Kaushalam state team to strengthen program implementation through data analysis, documentation, and cross-functional support. Based in Dehradun, India, this contract role involves analyzing field data, developing trackers and dashboards, producing reports and presentations, and supporting state-level engagements and reviews. The role requires willingness to travel across Uttarakhand for field visits and reviews.

What you’ll do

• Analyze program and field data regularly to identify implementation progress, gaps, trends and priorities
• Work with OPs to validate field data and generate actionable insights for the state team
• Develop and maintain key trackers, dashboards and review mechanisms to support program monitoring and decision-making
• Develop high-quality reports, briefs, case studies and documentation capturing program progress, learnings and impact
• Convert field insights and data into clear narratives and evidence for internal and external stakeholders
• Develop clear, compelling and high-quality presentations for government, donor and internal engagements
• Translate complex data and field insights into simple visualizations, key messages and recommendations
• Support the state team in planning, reviews, tracking priorities and translating insights into action points

What you’ll bring

• 3–5 years of relevant experience in program operations, data analysis, M&E, reporting, research or a similar role
• Experience working with field teams, analyzing implementation data and developing reports/presentations
• Strong ability to analyze data and translate it into actionable insights
• Excellent documentation and report-writing skills in English and Hindi
• Strong presentation, data visualization and communication skills
• Strong attention to detail and ability to maintain data quality
• Comfortable working with spreadsheets, dashboards and digital data tools
• Proactive, organised and able to work independently

Nice to have

• Experience in education, development sector or government programs preferred
• Experience in documentation, case studies or knowledge management is an advantage

Skills