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Branch Relationship Officer
About the role
Branch Banking team at Axis Bank drives retail customer engagement and deposit growth. The Branch Relationship Officer provides financial solutions, cross‑sells products, and manages customer transactions while ensuring compliance. Irinjalakuda, on‑site, full‑time role.
What you’ll do
- Offer and cross‑sell bank’s retail and third‑party products
- Achieve monthly business budgets and generate referrals
- Engage existing customers for deposits and product uptake
- Process customer transactions and service requests within TAT
- Maintain compliance with regulatory guidelines and audit standards
- Update customer interactions in CRM and complete mandatory certifications
What you’ll bring
- 2-4 years banking experience
- knowledge of KYC/AML regulations
- proficiency in retail banking products
- strong communication and sales skills
- ability to handle cash transactions accurately
Nice to have
Graduation or post‑graduation from recognized institute
Skills
Education
Bachelor's