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Enterprise Service Delivery Management
About the role
Enterprise Service Delivery Management team at Tata Consultancy Services focuses on end‑to‑end service delivery for B2B telecom customers. The role supports presales, designs bespoke solutions, manages demand, vendor governance and delivery assurance, and oversees network planning, provisioning and technical readiness. Chennai, on‑site work model.
What you’ll do
- Support presales and proposal development
- Design bespoke telecom solutions
- Manage customer and service demand
- Govern vendor relationships and delivery assurance
- Execute end‑to‑end order delivery
- Plan and provision network resources
- Validate capacity and feasibility
- Resolve design and provisioning issues
What you’ll bring
- 4-8 years experience
- Telecom billing expertise
- B2B demand management
- Vendor governance
- Order execution accountability
- Network design translation
- Capacity validation
- Provisioning coordination