AB
Hiring companyAXIS BANK LTD.
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Branch Relationship Officer
New Delhi Full-time On-site
About the role
Axis Bank seeks a Branch Relationship Officer in New Delhi to drive deposit mobilization and customer engagement. The role involves cross-selling financial products, managing existing portfolios, and acquiring new customers through referrals and visits. This is an on-site position requiring 5-8 years of experience.
What you’ll do
- Offer solutions and cross-sell retail banking and third-party products
- Achieve assigned business budgets consistently
- Generate referrals and leads for new customers
- Promote bank products via marketing activities and customer visits
- Process customer transactions and service requests within defined TAT
- Handle customer queries to ensure no complaints
- Follow all regulatory and legislative compliance guidelines
- Maintain daily entries of customer interactions in the CRM system
What you’ll bring
- Graduation/Post-Graduation from a recognized institute
- 5 - 8 Years of relevant experience
- Excellent communication and interpersonal skills
- Familiarity with KYC, AML, and compliance requirements
Skills
Customer ServiceSales NegotiationKYC ComplianceCross SellingCommunication SkillsRelationship BuildingRegulatory KnowledgeAttention to Detail
Education
Graduation/ Post-Graduation from a recognized institute