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Hiring companyAccenture
Verified today
Technology Support Engineer
Gurugram, India Full-time On-site
About the role
Technology Support team at Accenture focuses on maintaining operational stability of business system components. The engineer resolves incidents, creates and implements Requests for Change, and updates knowledge base articles while collaborating with vendors and service management teams. Based in Gurugram, India, on-site work model.
What you’ll do
- Resolve incidents and problems across multiple business system components
- Create and implement Requests for Change (RFC)
- Update knowledge base articles for troubleshooting
- Collaborate with vendors and service management teams for issue analysis and resolution
- Participate in team discussions and contribute solutions
What you’ll bring
- Minimum 2 years experience in Network Infrastructures
- Proficiency in Network Infrastructures
- Strong understanding of network protocols and architectures
- Experience troubleshooting network connectivity issues
- Familiarity with network monitoring tools and techniques
- Ability to implement and manage network security measures
Skills
Network InfrastructuresNetwork ProtocolsNetwork SecurityTroubleshootingMonitoring Tools
Education
Bachelor's degree