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Hiring companyAccenture
Verified today
Technology Support Engineer
Bengaluru, Karnataka, India Full-time On-site
About the role
Accenture Technology Services team ensures operational stability of business systems. The Technology Support Engineer resolves incidents, manages change requests, and updates knowledge base articles to streamline troubleshooting. Bengaluru, on-site, full-time role supporting internal and vendor collaborations.
What you’ll do
- Resolve incidents and problems across business system components
- Create and implement Requests for Change (RFC)
- Update and maintain knowledge base articles
- Collaborate with vendors and service management teams
- Support junior team members and share knowledge
What you’ll bring
- 2 years experience
- Workplace Technology Solutions
Skills
Workplace Technology SolutionsIncident ManagementProblem ManagementChange ManagementVendor CoordinationKnowledge BaseTroubleshooting