AB
Hiring companyAXIS BANK LTD.
Verified today
Branch Relationship Officer
Rajkot,India Full-time On-site
About the role
Branch Banking team at Axis Bank focuses on retail customer acquisition and deposit mobilization. The Branch Relationship Officer provides financial solutions, cross‑sells products, and manages customer portfolios through in‑branch interactions and referrals. Rajkot, on‑site role with a hybrid of teller duties and relationship management, supporting both new and existing customers.
What you’ll do
- Offer and cross‑sell retail banking and third‑party products
- Achieve monthly business budgets
- Generate referrals and leads for new customers
- Promote bank products through marketing activities and visits
- Process customer transactions and service requests accurately
- Handle customer queries and ensure compliance
- Maintain audit standards and complete certifications
- Log customer interactions in CRM
What you’ll bring
- Graduation
- Post‑Graduation
Nice to have
- Customer Service
- Regulatory Knowledge (KYC, AML)
- Sales and Negotiation
- Attention to Detail
Skills
Customer ServiceRegulatory ComplianceSales NegotiationCash HandlingCross SellingRelationship Management
Education
Graduation/Post‑Graduation