Active listing
Branch Relationship Officer
About the role
Branch Banking team at Axis Bank focuses on retail customer engagement and deposit mobilization. The Branch Relationship Officer provides financial solutions, cross‑sells products, and manages customer portfolios through in‑branch interactions and referrals. Kasganj branch, on‑site role with standard office hours, includes occasional teller duties and promotion of digital banking channels.
What you’ll do
- Offer and cross‑sell retail banking and third‑party products
- Achieve monthly business budgets and generate new customer leads
- Process customer transactions and service requests within TAT
- Promote digital banking channels to customers
- Maintain compliance with regulatory guidelines
- Enter customer interactions into CRM system
What you’ll bring
2-4 years experience in banking or financial services
Nice to have
- Excellent communication and interpersonal skills
- Knowledge of KYC, AML and banking regulations
- Proven sales and negotiation abilities
- Attention to detail in cash handling
- Ability to build customer relationships
Skills
Education
Bachelor's Degree