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Branch Relationship Officer
About the role
Branch Banking team at Axis Bank focuses on delivering comprehensive retail banking solutions to millions of customers. The Branch Relationship Officer engages existing and new-to-bank customers, cross‑selling products, handling transactions, and promoting digital channels. Khambhat branch, on-site role with occasional customer visits and referral generation.
What you’ll do
- Provide financial solutions and cross‑sell bank products
- Process customer transactions and service requests within TAT
- Engage customers through visits and referrals
- Promote digital banking channels
- Ensure compliance with regulatory guidelines
- Maintain CRM entries and complete mandatory certifications
What you’ll bring
Graduation or Post‑Graduation from a recognized institute
Nice to have
- Customer service communication
- Regulatory KYC/AML knowledge
- Sales and negotiation skills
- Attention to detail