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Hiring companyAXIS BANK LTD.

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Branch Relationship Officer

Khambhat,,India Full-time On-site

About the role

Branch Banking team at Axis Bank focuses on delivering comprehensive retail banking solutions to millions of customers. The Branch Relationship Officer engages existing and new-to-bank customers, cross‑selling products, handling transactions, and promoting digital channels. Khambhat branch, on-site role with occasional customer visits and referral generation.

What you’ll do

  • Provide financial solutions and cross‑sell bank products
  • Process customer transactions and service requests within TAT
  • Engage customers through visits and referrals
  • Promote digital banking channels
  • Ensure compliance with regulatory guidelines
  • Maintain CRM entries and complete mandatory certifications

What you’ll bring

Graduation or Post‑Graduation from a recognized institute

Nice to have

  • Customer service communication
  • Regulatory KYC/AML knowledge
  • Sales and negotiation skills
  • Attention to detail

Skills

Customer serviceRegulatory complianceSales negotiationCash handlingDigital banking promotion