A
Hiring companyAmazon
Verified today
Support Engineer III, DEP Support Engineering
Chennai,TN,IND Full-time On-site
About the role
DEP Support Engineering team at Amazon focuses on innovative ticket-driven support and automation. The Support Engineer III mentors junior engineers, develops tooling in Java, Python or shell, and provides multi‑product troubleshooting and deployment support. Chennai office, on-site work model, relocation assistance available.
What you’ll do
- Provide extensive ticket troubleshooting across multiple products
- Develop and maintain automation scripts and tools
- Support software deployments in staging and production
- Create status reports and knowledge base content
- Coordinate customer notifications to meet SLA
What you’ll bring
- 2+ years software development or technical support
- Experience troubleshooting and debugging systems
- Unix proficiency
- Scripting in modern languages
Nice to have
- Knowledge of web services and distributed systems
- Experience with REST, XML, JSON
Skills
JavaPythonShell scriptingAWSUnixAutomationTicket triageDeployment