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Deputy Manager, Health Claims
About the role
Health Claims team at HDFC ERGO processes medical cashless and reimbursement claims. The Deputy Manager ensures TAT adherence, manages grievance handling, performs quality checks, and coordinates stakeholders based on claim status while overseeing claim allocation and productivity. Mumbai, on-site work model.
What you’ll do
- Process cashless and reimbursement claims
- Monitor and ensure TAT adherence
- Handle grievance management
- Conduct quality checks on claims
- Coordinate stakeholders based on claim status
- Allocate claims and manage team productivity
What you’ll bring
- 2-5 years experience in health claims processing
- Stakeholder coordination and grievance management