Deputy Manager - Health Claims

About the role

Health Claims team at HDFC ERGO processes medical cashless and reimbursement claims, ensuring timely adherence, grievance management, and quality checks. The Deputy Manager coordinates stakeholders based on claim status, allocates claims, and drives productivity across the team. Mumbai, India, on-site, hybrid schedule with office presence as required.

What you’ll do

• Process medical cashless and reimbursement claims
• Adhere to turnaround time targets
• Manage grievance handling
• Conduct quality checks
• Coordinate stakeholders based on claim status
• Allocate claims and monitor productivity

What you’ll bring

• 2-5 years experience in claims processing
• experience with cashless and reimbursement workflows

Nice to have

• Stakeholder coordination
• Quality assurance
• Productivity management

Skills