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Hiring companyEXL
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Senior Executive Medical Records Medical Coding
Noida, Uttar Pradesh, India Full-time Hybrid
About the role
This role oversees medical coding operations, handling inbound inquiries from providers and hospitals regarding member accounts, eligibility, benefits, and claims. The Senior Executive leads, trains, and mentors staff to maintain high engagement and productivity, ensuring excellent client service and timely resolution of escalated issues. Responsibilities include managing claim inquiries, coordinating document requests, and maintaining a secure, compliant environment. Candidates should possess a Bachelor's or Postgraduate Degree, 3-7 years of experience in medical coding or claims analysis, strong communication skills, and a detail-oriented approach.
What you’ll do
- Lead, train, and mentor staff to ensure high engagement and productivity.
- Provide training and mentorship to develop staff skills.
- Monitor client service and resolve escalated issues promptly.
What you’ll bring
- Bachelor's Degree or Postgraduate Degree
- 3-7 years experience in medical coding or claims analysis
Education
Bachelor's Degree