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Senior Executive
About the role
EXL's Medical Records team ensures accurate surgery coding and comprehensive audit of medical records. The Senior Executive leads, trains, and mentors staff to maintain high engagement and productivity while monitoring client service and resolving escalated issues. Noida, Uttar Pradesh, India, hybrid work model.
What you’ll do
- Lead, train, and mentor staff members to ensure high engagement and productivity
- Monitor client service, address escalated issues promptly, and maintain client satisfaction
What you’ll bring
Bachelor's Degree
Nice to have
3-7 years experience
Education
Bachelor's Degree