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Team Manager - Customer & Logistics
About the role
The Team Manager – Customer & Logistics leads enterprise-wide Customer Master operations, governance, and service delivery within a large conglomerate. This role ensures reliable, standardized customer data to support onboarding, sales, billing, and analytics while acting as the SME for SAP MDG/SD processes. The position is based in Ahmedabad, Gujarat, India.
What you’ll do
- Lead enterprise-wide Customer Master operations, governance, quality, and compliance
- Act as Customer Master SME for SAP MDG/SAP SD processes
- Manage day-to-day operations through SLA-based service delivery
- Drive data quality and cleansing initiatives
- Partner with Sales, Finance, and leadership teams to improve data reliability
What you’ll bring
- 12-15 years of experience in Customer Master, SAP SD, or Master Data Management
- Graduate degree in Engineering, Commerce, Business Administration, or related discipline
Skills
Education
Graduate in Engineering, Commerce, Business Administration, Information Systems, or a related discipline.