Verified today
Senior Associate, Client Solutions
About the role
GLG (Gerson Lehrman Group) is seeking a Senior Associate, Client Solutions in Mumbai to drive its Insight Network by recruiting experts and delivering client projects. Associates act as thought partners, conducting fast-paced outreach, scheduling expert calls, and collaborating with client-facing teams to scope recruiting populations and meet commercial targets. The role offers robust onboarding and coaching, with a path to owning the project lifecycle over time.
What you’ll do
- Recruit new experts to join GLG's insight network through targeted lead generation and timely outreach by phone, email, and other methods
- Schedule and confirm critical calls and meetings between GLG's clients and Network Members, including scheduling all calls with new recruits
- Collaborate closely with client-facing team members to expand projects and rescope recruiting populations to drive successful client outcomes
- Build understanding of client strategies, various industry sectors, and value chains to identify and vet the best experts for client projects
- Learn and uphold compliance policies and procedures to protect the integrity of client engagements
- Proactively engage with GLG's Network Members to understand their expertise and gauge their fitment for client projects
- Excel in a phone-based, highly challenging environment demanding attention to detail and prioritization of various workflows
- Develop strong, transferable business skills including communication, time management, negotiating, problem solving, project management, and research
What you’ll bring
- Bachelor's degree or higher (required)
- 0-2 years of work experience in executive recruitment, internet/market research, outreach/lead-generation, partnership, client-facing, sales, or account management roles
- Excellent communication skills and fluency in written English
- Confident oral and written communication, interpersonal and problem-solving skills
- Motivation to work on the phone daily with Network Members and potential recruits
- Eagerness to learn about new topics, industries, and companies
- High motivation to exceed personal weekly, monthly, and quarterly commercial targets
- Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs
Skills
Education
Bachelor's degree or higher (required)