About the role

Regional Branch Operations team at IDFC FIRST Bank ensures operational excellence across urban branches. The manager conducts branch audits, drives compliance initiatives, and supports new branch launches while collaborating with branch teams to close gaps. Based in Delhi Division, on-site work model, overseeing a regional portfolio of branches.

What you’ll do

Conduct branch audits and monitor service parameters
Collaborate with branches to close identified gaps
Support new branch preparation and launch activities
Lead regional projects to improve operations
Deliver training programs for compliance

What you’ll bring

5-10 years branch operations experience
Graduate in any discipline

Nice to have

Banking operations knowledge
Compliance expertise
Stakeholder management
Team leadership
Analytical mindset
Fluent English

Skills

Banking operationsComplianceStakeholder managementTeam leadershipAnalytical skillsTraining delivery

Education

Graduate