A
Hiring companyAmazon
Verified 5 days ago
Support Engineer III, REALM
Hyderabad,TS,IND
About the role
REALM Team in Hyderabad supports Amazon Transportation Technology by providing first‑level support for 100+ production services. The Support Engineer troubleshoots and resolves software issues, builds monitoring tools, automates support processes, and collaborates with development teams to improve applications. Hyderabad, on‑site role.
What you’ll do
- Troubleshoot, diagnose, and fix production software issues
- Develop monitoring solutions and proactive detection mechanisms
- Perform software maintenance, configuration, and code fixes in Perl, Ruby, Java
- Execute SQL queries and manage data-related tasks
- Build tools and automations to optimize support processes
- Collaborate with development teams on application improvements
What you’ll bring
- 2+ years software development or technical support
- Experience scripting in modern programming languages
- Experience troubleshooting and debugging technical systems
Skills
Perl scriptingRuby scriptingJava developmentSQL queriesMonitoring toolsAutomation scripts