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Branch Relationship Officer
About the role
Axis Bank seeks a Branch Relationship Officer in Nellore to drive deposit mobilization and customer engagement. The role involves cross-selling retail products, managing existing portfolios, and acquiring new customers through referrals and visits. This is an on-site position requiring 2-4 years of experience.
What you’ll do
- Offer financial solutions and cross-sell bank’s retail and third-party products
- Achieve assigned monthly business budgets consistently
- Generate referrals and leads for new customer acquisition
- Process customer transactions and service requests within defined TAT
- Promote alternate banking channels like Internet and mobile banking
- Handle customer queries and ensure zero complaints
- Maintain CRM entries and complete mandatory certifications
- Participate in marketing activities and customer visits
What you’ll bring
- Graduation/Post-Graduation from a recognized institute
- 2 - 4 Years of relevant experience
- Excellent communication and interpersonal skills
- Familiarity with KYC, AML, and compliance requirements
Skills
Education
Graduation/ Post-Graduation from a recognized institute