AM
Hiring companyA.P. Moller - Maersk
Verified 2 days ago
Customer Experience Consultant
Chennai,India Full-time On-site
About the role
Maersk Logistics & Services India team drives integrated logistics solutions worldwide. As a Customer Experience Consultant you will manage customer channels, onboard new clients, handle case and contract management, and ensure proactive communication across the service lifecycle. Chennai office, on-site work model, relocation assistance available.
What you’ll do
- Manage customer channel relationships
- Oversee case and contract management
- Coordinate customer onboarding and documentation
- Update systems and handle operational finance tasks
- Provide proactive communication and support for exception handling
What you’ll bring
- Bachelor's or Master's degree
- 1-2 years relevant experience
Skills
Customer relationshipCase managementContract managementOnboarding processesSystem updatesOperational financeCommunication skillsDetail orientation
Education
Bachelor's or Master's degree