A
Hiring companyAmazon
Active listing
Delivery Consultant, Customer Experience, Professional Services
Bengaluru,KA,IND Full-time
About the role
AWS Professional Services (Connect CX practice) accelerates enterprise cloud adoption by modernizing contact centers with AI-powered solutions. The Senior Delivery Consultant designs, builds, and delivers complex Amazon Connect CX architectures, leads pre‑sales workshops, and mentors the practice team. Bengaluru, India, on-site role focusing on hands‑on delivery, AI integration, and practice development.
What you’ll bring
- 10+ years designing and implementing Amazon Connect solutions
- 5+ years leading pre‑sales proposals and delivery teams
- 7+ years serverless distributed solutions consulting
- 3+ years AWS cloud architecture experience
- AWS Solutions Architect – Professional certification
- AWS Certified AI Practitioner or ML Specialty
- Amazon Connect Specialty certification
Skills
PythonTypeScriptAWS CDKLambdaAmazon ConnectGenerative AIIntegration
Education
Bachelor's degree in Computer Science, Engineering, Mathematics or equivalent