About the role

Customer Experience & Business Process Improvement team at HPE Operations drives transformation and enhances customer experiences globally. The Consultant facilitates strategy definition, supports cross‑functional transformation projects, evaluates program readiness, re‑engineers processes, and leads change management initiatives. Hybrid role (2 days onsite) across Bucharest, Sofia, Spring TX, Chennai, Bengaluru, and Tlaquepaque.

What you’ll do

Define program strategy and governance
Identify improvement opportunities and build solutions
Lead program mobilization and advisory services
Evaluate data and develop action plans
Re‑engineer processes for efficiency
Manage stakeholder communications and change initiatives

What you’ll bring

Facilitate business/operations strategy definition
Support cross‑functional transformation projects
Apply frameworks to evaluate program readiness
Analyze data to support strategy improvements
Re‑engineer processes to reduce waste
Define and execute change management initiatives
Engage senior stakeholders

Nice to have

Project management certification (PMP/PMI)
Lean Six Sigma or equivalent
Change management experience
Management consulting background
Advanced facilitation skills

Skills

Strategic thinkingProcess re‑engineeringChange managementStakeholder engagementData analysisFacilitationCollaborationProblem solving

Benefits

Competitive salary and award‑winning benefits
Diverse, inclusive, supportive culture
Professional development and stretch assignments
Work‑life balance support

Education

Bachelor's or Master's degree in Business Management, Engineering or equivalent