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Branch Relationship Officer
About the role
Branch Banking team at Axis Bank drives retail customer engagement and deposit growth. The Branch Relationship Officer provides financial solutions, cross‑sells products, and manages customer portfolios through in‑branch service and outreach. Role is based in Gidderbaha with an on‑site work model, handling transactions, compliance, and referral generation.
What you’ll do
- Offer and cross‑sell retail banking and third‑party products to meet budget targets
- Generate referrals and leads through customer visits and marketing activities
- Process customer transactions and service requests within defined TAT
- Promote digital banking channels such as Internet and mobile banking
- Maintain compliance with regulatory and audit requirements
- Update customer interactions in the CRM system
What you’ll bring
- 2-4 years experience
- Graduation or Post‑Graduation
- Knowledge of KYC/AML regulations
- Strong customer service and communication skills
- Sales and negotiation abilities
- Ability to handle cash transactions accurately
Education
Graduation/Post‑Graduation