Branch Relationship Officer

About the role

Axis Bank seeks a Branch Relationship Officer in Chennai to drive deposit mobilization and customer engagement for retail clients. The role involves cross-selling financial products, managing existing portfolios, and acquiring new customers through referrals and visits. This is an on-site position requiring 5-8 years of experience.

What you’ll do

• Offer solutions and cross-sell retail banking and third-party products against assigned budgets
• Achieve monthly business budgets consistently
• Generate referrals and leads for new customer acquisition
• Promote bank products via marketing activities and external customer visits
• Process customer transactions and service requests within defined TAT
• Handle customer queries to ensure resolution without complaints
• Follow all regulatory compliance guidelines and audit requirements
• Maintain daily CRM entries for customer interactions

What you’ll bring

• Graduation/Post-Graduation from a recognized institute
• 5 - 8 Years of relevant experience

Skills

Education

Graduation/ Post-Graduation from a recognized institute