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Branch Relationship Officer
About the role
Branch Banking team at Axis Bank focuses on retail customer engagement and deposit mobilization. The Branch Relationship Officer provides financial solutions, cross‑sells products, and manages customer transactions while ensuring compliance. Jaisinghnagar, on-site, Full-time role.
What you’ll do
- Offer and cross‑sell retail banking and third‑party products
- Achieve monthly business budgets
- Generate referrals and leads for new customers
- Promote bank products through marketing activities and customer visits
- Process customer transactions and service requests within TAT
- Handle customer queries and ensure satisfaction
- Maintain compliance with regulatory guidelines
- Enter customer interactions into CRM system
What you’ll bring
- 5+ years banking experience
- Knowledge of KYC and AML regulations
- Proven sales and cross‑selling track record
- Excellent communication and interpersonal skills
- Ability to handle cash transactions accurately
- Strong relationship building and networking abilities
Nice to have
Graduation or Post‑Graduation from recognized institute
Skills
Education
Bachelor's