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Senior Associate Customer Care
About the role
Senior Associate Customer Care at Aster RV Hospital supports patients and families by delivering high‑quality service across admission, discharge, and follow‑up processes. The role requires strong communication, empathy, and problem‑solving skills to address inquiries, coordinate with clinical teams, and ensure a seamless experience. Candidates will manage patient records, resolve billing questions, and assist with scheduling appointments. Working in a fast‑paced hospital environment, the associate collaborates with multidisciplinary teams to uphold Aster DM Healthcare’s commitment to clinical excellence and patient satisfaction. The position offers exposure to a leading private healthcare network in India and opportunities for professional growth within a supportive, patient‑centric culture.
Education
Bachelor's Degree