Verified today
SharePoint Support Engineer
About the role
Barclays Global Services team seeks a SharePoint Support Engineer to maintain and enhance the bank's critical SharePoint and M365 infrastructure. The role provides advanced technical support, automates processes, and ensures service continuity for enterprise users. Pune, India, on-site, hybrid schedule with occasional remote days as needed.
What you’ll do
- Provide technical support for complex SharePoint issues and develop support models
- Execute preventative maintenance on hardware/software and monitor performance
- Maintain knowledge base of resolved cases
- Analyze system logs and resolve hardware/software/network issues
- Implement automation, capacity management and business continuity solutions
- Identify and remediate service impacting risks
What you’ll bring
- Service First driven Incident/Problem and Change Management
- Advanced SharePoint Online and OneDrive Technical User Assistance
- Fault finding Power App/automates and advanced Power Platform
- Comprehensive M365 and Office Application Knowledge
- Full SharePoint Online Service Management and Admin Portal
- PowerShell and Process Automation Design (ALM)
- Relevant Microsoft Certifications