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Assistant Manager, PLCS - Growth
About the role
PLCS - Growth team at Bajaj Finance Limited focuses on expanding financial services across new geographies. The Assistant Manager tracks KPI performance, collaborates with sales, IT, and operations to streamline query resolution, builds SFDC workflow checks, and supports data analysis and branch productivity projects. Dhanbad, on-site.
What you’ll do
- Track and improve key performance indicators such as query resolution time and repeat queries
- Liaise with sales, IT, and operations teams to reduce sales queries and bottlenecks
- Build process and policy checks on SFDC workflow to minimize downstream leakages
- Support regular and ad‑hoc data analysis for business metrics
- Plan and execute time‑bounded projects for geo‑expansion
- Coordinate with internal teams for new branch launches
- Monitor productivity of branches under geo‑expansion
- Deliver critical business projects as assigned
What you’ll bring
- Graduate or Post Graduate degree
- 1-2 years experience in Financial Services industry
- Excellent communication skills
- High motivation and self‑starter attitude
Skills
Education
Graduate/Post Graduate