Verified today
Sr. Associate Quality Complaints
What you’ll do
- Owns and executes complaint investigations per SOP
- Evaluates complaint records for compliance
- Manages review/approval flow in CDOCS
- Supports project tasks and deliverables
- Communicates status updates
- Ensures quality of complaint records
- Applies analytical skills to complex situations
- Executes complaint process per SOP requirements
What you’ll bring
2 years quality experience
Nice to have
- 4+ years quality/manufacturing experience in biotech, medical device or pharmaceutical industry
- Bachelor’s Degree in a Science Field
- Leadership skills
- Project management tool familiarity
- Matrix team experience
- DAI decision‑making
- QMS knowledge
- Manufacturing process understanding
Skills
Education
Master’s degree or Bachelor’s degree with 2+ years quality experience