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Sbb Relationship Manager - Working Capital
About the role
The CBG: SBB Relationship Manager - Working Capital at Axis Bank Ltd. in Mahendragarh is part of the bank's sales force, primarily responsible for acquiring new customers and exploring business opportunities. Day-to-day, the role involves managing a team of executives to sell loan products, sourcing business through channel teams, cross-selling products, handling end-to-end product activities from login to disbursement, and ensuring customer satisfaction. The position reports to a Business SM/AVP/VP within the CBG department's SBB sub-department.
What you’ll do
- Ensure achievement of top line business targets by sourcing business through channel teams
- Build and nurture relationships with bank branches and cross-sell other products
- Handle all end-to-end activities related to the product from login to disbursement
- Liaise with various departments within the system (Credit/Operations etc.) to ensure smooth process flows
- Prevent/minimize fraudulent or risky proposals entry into the system
- Act as absolute owner of the mapped book and manage the customer life cycle
- Manage portfolio health, DPDs, and timely interest servicing
- Effectively use digital platforms like Project Neo, STP Journeys, Business App, and Siddhi
What you’ll bring
- Graduation or post-graduation from a recognized institute
- 7 to 9 years of experience
- 2+ years of sales experience
- Strong sales orientation
- Knowledge of regulatory guidelines and norms
- Capability to handle pressure and meet deadlines
- Strong risk and compliance mindset
- Adept at communication and interpersonal skills
Skills
Education
Graduation/post-graduation from a recognized institute