About the role

Technical Success Management team at New Relic builds an intelligent observability platform and drives customer value in a consumption‑based model. The Manager leads and mentors a post‑sales Technical Success Management team, implements operational frameworks, and partners with enterprise customers and sales to ensure adoption and renewal. Bangalore, India, on‑site role.

What you’ll do

Guide Technical Success Managers to drive customer value
Implement operational frameworks and winning playbooks
Partner with enterprise customers and sales for adoption and renewal

What you’ll bring

3-5 years managing post‑sales technical success teams
Graduation (B.Tech / B.E) or equivalent

Nice to have

3-5 years managing post‑sales technical success teams
Graduation (B.Tech / B.E) or equivalent

Skills

Team leadershipTechnical successObservabilitySaaSCloudDevOps

Education

B.Tech / B.E